Contact HealthInsight New Mexico

Address:
5801 Osuna Road NE
Suite 200
Albuquerque, NM 87109
Location Map

Phone Numbers:
1-800-663-6351 (toll free)
505-998-9898 (voice)
505-998-9899 (fax)

HealthInsight New Mexico (formerly NMMRA) helpline staff is available to accept requests for expedited reviews from 8:30 a.m. to 4:30 p.m., with the capability to record calls received outside business hours at any time.

During normal business hours (Monday through Friday, 8:30 a.m. to 4:30 p.m.) helpline staff is available to provide information to Medicare beneficiaries about their rights and responsibilities regarding an expedited appeal when being discharged from an acute hospital setting or from skilled nursing facility, home health care or hospice services.

HealthInsight New Mexico also assists beneficiaries or their loved ones with quality-of-care concerns and provides referrals to other helpful resources.

You may contact our helpline staff at 1-800-663-6351 (toll-free, outside the Albuquerque area), or 505-998-9898 (in Albuquerque).

If you are a Medicare beneficiary and require information regarding billing concerns, durable medical equipment and prescription drugs, please contact:
1-800-MEDICARE (1-800-633-4227)